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Q. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain.  What do I do? A. There are several possibilities. One, it is possible that you have a stone that has been 'doctored.' Some less... Read More

Q.  I just finished putting in a new black marble shower wall, literally giving it its first cleaning. I had no idea that some bathroom cleaners would immediately etch into the marble finish. Please, for the love of God, tell me there is something... Read More

Q. We installed a marble shower wall, and the contractor used an acid to clean it. We had it professionally repolished, but it keeps getting etched after we take a shower. What’s causing the etching and how do we correct it?   A. If you are... Read More

Q: I'm trying to determine what products to purchase for a travertine shower with pepple floor, and a marble countertop. How often is stone-safe cleanser intended to be used? And what is the difference between pH neutral cleaner and other stone... Read More

Q. What is the best cleaner to use on limestone floors? The floors in my bathroom are starting to look very dirty, with grayish marks and spots all over. A. It sounds like your floors have been etched -- probably by using an acid based cleaner. Many... Read More

Q. What is the best way to clean a white marble bathtub? What is the best way to keep it clean? What shampoos and soaps should be used by people in marble bathtubs?   A. The shampoos, soaps, and cleaners you use can damage, stain, or diminish the... Read More

Q. We have a new home with black limestone in the master bathroom shower. I am looking to make a DIY cleaner for routine cleaning of the stone. Do you have a recipe or suggestion of products to use to make the cleaner? A. DIY cleaners can be... Read More

Q. I have had a travertine patio for approximately 10 years installed in sand. It has accumulated dirt from not being hosed or washed. What products do you recommend to clean it?  A. How to go about cleaning your patio depends on whether your... Read More

Q. Hi. I recently had a patio laid in natural sandstone and my builders used a cement coloring in the pointing. When wiping down with wet sponges, they have left stains on the sandstone. What do you recommend?  Is there anything we can do? Builders... Read More

Q. Hello. I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber... Read More